calculator on a desktop next to a pair of sunglasses

Insider Tips

Our experienced team of professionals has tips and tricks to help make your banking and money management easier. The knowledgeable advice of our bankers can be a valuable resource to help you build a better financial future. Learn from the pros! 

 #insidertips  #moneytips

 

09/13/2021

Important Fraud Alert


Recently, we have been made aware of a growing number of “spoofing” attempts being made in the financial industry, including on Flatwater Bank customers. Fraudsters are using falsified caller ID numbers — or what appears to be legitimate text messages — to trick them into providing sensitive information.

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05/20/2021

No Money, Honey.

Picture of hands making a heart in front of a sunset.

It's never too late to find love, but remember that scammers are out to steal your heart and your money!  If someone you haven't met in person asks you for money, IT IS A SCAM.  In 2020, people reported $304 million in losses to romance scams.  No matter the story, never send money to someone you haven't met.  If you are thinking your situation is different, it's not.  Talk to someone you trust and share your situation.  Read on to learn more about what you need to know about romance scams. 

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05/3/2021
 

Improving Lives Through Education

Our bank is committed to improving the lives of the customers and communities we serve.  One way we do this is by providing financial education to local youth.  

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03/04/2021

Paying Scammers with Gift Cards

Gift card display at the end of an aisle in a store

Gift cards are a popular and convenient way to give someone a gift. They’re also a popular way for scammers to steal money from you. That’s because gift cards are like cash: if you buy a gift card and someone uses it, you probably cannot get your money back. Gift cards are for gifts, not payments. Anyone who demands payment by gift card is always a scammer.

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07/29/2020

Is it Safe to Pay With My Phone?

by Jennifer Ballmer, Sr Operations Officcer

Jennifer Ballmer and row showing online wallets, apple pay, google pay, lg pay, samsung pay, garmin pay, and fitbit

Did you know that you can add your Flatwater Bank Visa debit card to the digital or mobile wallet on your mobile device?  It’s something Jennifer Ballmer has been using for a while now and loves it.  However, she gets asked by people all the time…is it safe?  

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07/05/2020

Money Mule Scams

Picture of writing a check.

Learn how to protect yourself from being targeted as a money mule.

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06/06/2020

Insider Tip from Jana Henry, Loan Clerk
 
Flatwater Bank employee Jana Henry
 
With digital wallets you can make purchases with your mobile device and your Flatwater Bank VISA® debit card.  It's convenient, free, and secure. 
 
 

04/01/20

Insider Tip from Lexi Franzen, Teller
 
Flatwater Bank employee Lexi Franzen 
Does the Coronavirus have you in a funk?  It's changed a lot of our normal day-to-day activities.  I miss seeing our customers in the bank, but one of the best tools we have to make your life simpler is our mobile app.  One of my favorite features of the mobile app is the ability to make a deposit right from my phone.  

If you have never used the app, don't be intimidated, give it a try!  It's easy and we can walk you through getting started.  Check out the video below with step-by-step instructions on how to make a deposit right from your phone!

 
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04/01/20
 
 Want to get your Coronavirus Relief Check? Scammers Do too!
 
US Treasury Check

You’ve probably heard the news by now – the government is sending out relief checks as part of the federal response to the Coronavirus. Scammers heard the same thing, and they’re hoping to cash in on yours.