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Picture:  Scam alert!

Don't be a victim!

Recently we have seen an increase of fraud and identity theft. Please review the information below carefully. If you have children who access your computer, make sure they are aware of these scams as well. As always, if you have questions don't hesitate to call the bank. If something doesn't seem right, it likely isn't. 

Below are examples of recent fraud events that have occurred with our customers . In each case, these fraudsters are experts - they invoke fear and a sense of urgency in order to get you to release information, access to your computer, or money (via Western Union, MoneyGram, iTunes gift cards, etc).

Tech Support Scams:

Picture of computer screen with warning message. Cybercriminals don't just send fraudulent email messages. They might call you on the telephone and claim to be from Microsoft (or working for Microsoft, Apple or others). They might also setup websites with persistent pop-ups displaying fake warning messages and a phone number to call and get the "issue" fixed. They might offer to help solve your computer problems or sell you a software license. Remember, Microsoft (and other software companies) will never proactively reach out to you to provide unsolicited PC or technical support.  Click here to learn more.

Spoof or Phishing Email Scams:Picture of web browser.  If it sounds too good to be true, then it probably is.  Beware of Internet Scams.

When internet fraudsters impersonate a business to trick you into giving out your personal information, it's called phishing. Don't reply to email, text, or pop-up messages that ask for your personal or financial information. Don't click on links within them either - even if the message seems to be from an organization you trust. It isn't. Legitimate businesses don't ask you to send sensitive information through insecure channels. Learn more here. Typically these scams try to look similar to well known businesses you might do business with. Here is information from a few of these companies: Amazon, Apple, and PayPal.

Payment via iTunes?

Scammers want money and they want it fast. They want to make it easy for themselves to get the money - and nearly impossible for you to get it back. If you are asked to pay for a product or service via an iTunes  gift card (even if it's associated with another payment product like Apple Pay) it's a scam. Learn more here.

I've fallen for one of these scams, what do I do?

Flatwater Bank offers free identity theft protection to our customers. Just as we rely on technology to make our lives easier, thieves and criminals rely on the same technology to steal personal information and commit fraudulent crimes. Protecting your identify is our priority. Call us at 308-537-7181 and we'll put you in touch with a fraud specialist at Cyberscout's Resolution Center. There is no added cost to you for their services, no matter how often you talk to a fraud specialist. If you have questions don't hesitate to call us at 308-537-7181 or stop by the bank.